Product Shipping & Returns

Shipment:

We deliver to all the pincodes across India. Normal shipping periods are 5-7 working days. However, we understand you may have scheduled maternity shoots, baby showers, travel plans or family events etc. We offer priority delivery in such cases at an extra charge. In such cases, kindly contact us on care@charismomic.com.

Shipping Rates :

India: Free Shipping throughout India for purchases above ₹999. Orders valued less than ₹999 will be charged a nominal rate of ₹89

International Orders: We welcome international orders as well. We offer free shipping for all orders above ₹25,000. A flat charge of ₹1,500 applies for all orders valued at ₹24,999 or below

• Standard Shipping Rate: $20USD (15-20 working days)
• Express Shipping Rate: $40USD Via DHL Express or equivalent (8-10 working days)

Please note any additional import charges, taxes or customs duties applicable at the recipient’s destination country/address is the responsibility of the buyer/recipient. For more information, kindly refer to our shipping policy.

How Can I Track My Order?

To track your order status, click on tracking order link which will re-direct you to tracking page on which you need to mention your tracking id. You can also track your order from the link in email we sent you for order dispatch confirmation.

Customer Friendly Return Policy

Returns are not possible for clay and ink frames, lingerie, customised baby shower gown, jewellery, food items etc. We offer 4 days no questions asked return policy on unused items with tags and original packaging. You must raise a return or exchange request by emailing us on care@charismomic.com.

Which are the non-returnable products?

• Gift vouchers issued by charismomic
• Jewellery
• Lingerie, innerwear, and swimwear
• Baby shower gowns
• Skin care products
• Food items
• Clay and ink frames

Customer Care:

Email: care@charismomic.com

Call/Whatsapp: +91 63646 55554

Time: Monday To Saturday – 10 AM To 6 PM

For more details on shipment policy click here

For more details on Return/Refund policy click here